Country-wide delivery across Trinidad & Tobago
Charlieville, Trinidad

How can we help you?

Browse our help topics or visit our detailed FAQ page

Service & Delivery

Hub & Spoke vs Instant, operating hours, delivery attempts

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Packaging & Sizes

Package dimensions, allowed boxes and bags, packaging rules

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Pricing & Fees

Delivery rates, COD fees, payment links, and remittances

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Claims & oProtect

Package protection, claims deadlines, and coverage details

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Returns & Storage

Return windows, storage fees, abandoned shipments

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Proof of Delivery

Delivery confirmation, custody, and shipment acceptance

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Account Types & Bundles

Standard vs Corporate, bundles, and upgrades

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Compliance & Legal

KYC, prohibited goods, inspections, and billing disputes

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API & Integration

Developer resources and API documentation

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Popular Questions

Quick answers to the most common questions

oDeliver provides Hub & Spoke (next-day) delivery and Instant (on-demand) delivery services.

Hub & Spoke includes warehouse processing and routed delivery. Instant is direct, on-demand, and does not involve warehouse storage.

Small: Up to 12 × 12 × 15 inches, with a maximum of 15 inches on any side.

Medium: Up to 18 × 18 × 30 inches, with a maximum of 30 inches on any side.

oProtect is an optional paid protection program covering declared values between TTD $101 and TTD $1,500. Cost is 3% of the declared value, with a minimum fee of TTD $15.

Pricing depends on service type, package size, delivery zone, account type, and additional services. Visit our pricing page for full details.

The shipment is returned to the warehouse and processed for return.

Still need help?

Our support team is here to assist you. Reach out through any of these channels:

Phone Support (868) 235-4872
Support Hours Mon - Fri: 9AM - 5PM / Sat: 9AM - 2PM
Contact Us